|Monday, 17 August 2009|
Moonlite Services ships with the United States Postal Service (USPS) and the United Parcel Service (UPS). Below are a list of services for US and International shipments for your convenience. Orders are typically shipped within 24 hours of receipt. Orders must be received before 1:00pm EST to guarantee same-day shipping. If we find that there will be a delay in processing your order, we will contact you immediately. Please call customer service at 1-800-375-9282 if you have any questions about when your order will be shipped out. Please be sure to give us a correct and complete address to avoid shipping delays or additional shipping fees.
Shipping costs are determined by the weight of the package and location and will be shown during the checkout process.
As noted in our Shipping Policy, orders are normally filled within 24 hours (next business day) and can be shipped the same day if they are received by 1:00pm EST.
Please contact us if you have any questions or concerns about your order, preferably before you place it, so that we can help you and make sure that we can fulfill your order as smoothly as possible.
Unfortunately, we will not be able to accept products that do not meet these conditions. If the product is being returned for a refund, there will be a 25% restocking fee. If the product is being returned for an exchange, the customer will be responsible for the return shipping charges.
Moonlite Services will not rent, sell, or share any of your personal information that you provide us through our website, e-mail, or postal mail. Your information is solely used to notify you about your orders.
Moonlite Services uses SSL (Secure Socket Layer) encryption when transmitting sensitive information. An icon resembling a padlock is displayed on the bottom of most browser windows during SSL transactions that involve credit cards and other forms of payment. Another way to see that you are in a secure section of our website is by looking at the web address at the top of the window - it should begin with https://. The information you provide will be stored securely on our servers.
|Last Updated ( Thursday, 21 March 2013 )|